MedicGLP Returns and Cancellation: What the Terms Say
A one-hour cancellation window, a 30-day return for unopened bottles only, and costs that fall on the buyer.
- 1-hour cancellation window if the order has not shipped
- 30-day return, unopened bottles only
- You pay return shipping, and a refused delivery can cost up to £30
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Honest summary
The return terms are narrow. Only unopened bottles in original packaging qualify, you buy the return label, and the original shipping is not refunded. Do not send a return to the seller's company addresses: a separate return address is given at return time.
Cancelling an order
The seller's terms say you can cancel within 1 hour of ordering, provided the order has not shipped. After that, you are into the return process below. If you have a subscription, cancel at least 48 hours before the next billing.
Order now, after noting the 1-hour window:
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The 30-day return
The terms offer a refund if you return within 30 days, with these conditions:
- Bottles must be unopened and in original packaging.
- You buy and pay for the return shipping label.
- The original shipping is not refunded.
- A refused delivery can cost up to £30 in handling.
- Do not send returns to the seller's company addresses. A separate return address is given at return time.
Check the return terms, then order now:
Order nowCheck the checkout total, subscription and return terms before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you.
Your wider rights
These are the seller's own terms. We cannot tell you how they sit alongside your statutory rights as a UK consumer. Citizens Advice and GOV.UK explain the general position on cancelling online purchases, and the seller can confirm in writing what applies to your order.
Order now once you are clear on the terms:
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Frequently asked questions
Can I cancel after ordering?
The terms allow cancellation within 1 hour of the order if it has not shipped.
Can I return opened bottles?
Per the terms we read, no. The 30-day return is for unopened bottles in original packaging.
Who pays return postage?
You do. The return shipping label is bought and paid for by the customer, and the original shipping is not refunded.
Read the return terms again, then order now:
Order nowCheck the checkout total, subscription and return terms before you payAdvertising: we may earn a commission if you buy via this link, at no extra cost to you.